NEW COMMUNICATION TOOL WITH THE SCHOOL TRANSPORTATION SERVICE
Transportation Services have a new online platform!
In order to facilitate communication, including transport requests, and to ensure a rapid follow-up of your questions, Soluqual*, a web platform, will be available. Thanks to Soluqual*, you will be able to:
- Ask any questions regarding transportation (rules, bus stops, zoning, etc.).
- Request an available seat on the school bus.
- Request a second address for transportation (ex.: babysitter’s address, grandparents’ address, etc.).
*You will need to create a personal account to access the communication portal (Soluqual).
You will also be able to follow the processing of your request in real time and receive email notifications at each step of the process by our team.
Please also note that the transportation phone line will be reserved for emergencies only (450-672-4010 ext. 5080). Thank you!
Thank you for your patience and understanding regarding delays in bus routes
and new bus drivers in the first few weeks of the school year.
Message to Parents and Guardians
New Transportation Tool Coming Soon
It is following last year’s pilot project with MTransport, where more than 90% of parents who responded to the survey said they were satisfied with the Mtransport system, that we will now start deploying this system on all our yellow buses and berlines.
mTransport is a mobile logistics solution for tracking transported students and vehicles. mTransport increase student safety by increasing the quality, reliability, and simplicity of communications between all school transport stakeholders.
This tool will allow the school board to follow the movements of its vehicles in real time and allow certain information to be transmitted to parents via an application installed on their smart phones thanks to the personalized map for the student and electronic tablets installed in school vehicles. This project is part of a concern to ensure the safety of the students transported. More information regarding mTransport will be shared in the coming weeks.
Message to parents whose children travel on RTL Buses
A new interactive tool is available on the RTL website to help you find the integrated school bus lines for each establishment. The interactive map is accessible to the general public from the student zone.
From this map, you can now identify the bus lines serving each establishment and locate their stops. Just click on the establishment on the left sidebar and the bus lines and their bus route will appear.
The RTL is pleased to inform you that it is now possible to consult the integrated school routes on the Chrono application. You will also find all the stops of the integrated school routes as well as the schedule at each of these stops. The app is available for iPhone and Android. To download, click here.
The Réseau de Transport de Longueuil (RTL) will once again produce a massive number of OPUS cards for the 2022–2023 school year and these will be delivered directly to your child’s school. The school will give your child his or her OPUS card on the first day of school or during the technical orientation day, if applicable.
The RTL will be able to produce OPUS cards from a list that will be provided to them by the School Board during the month of July. Students entered on this list will be those who have an active file with the school as of July 1, 2022 and who are eligible for public transportation. There is no consent form to be completed this year. For your information and in the interest of transparency, we inform you that the following personal information of the student will be communicated to the RTL: last name, first name, date of birth, and photo. The fee for producing an OPUS card is $15, which will be automatically deducted from the RTL refund cheque issued in the spring.
Please note that if your child does not require an OPUS card for the 2022–2023 school year or if you do not agree with us sharing this personal information with the RTL, you must notify us by clicking HERE, otherwise the OPUS card will be produced and the $15 fee will be automatically deducted from your refund. You have until July 5, 2022, to notify us.
To create the OPUS card, the RTL will use the student’s school photo on file for the 2022–2022 school year. Most students have their photo on file, but those who do not (new students to the School Board in 2022–2023, students who did not have their school photo taken in 2021–2022, students registered after July 1, 2022..) will not be able to receive their OPUS card this way. These students will have to go directly to the RTL ticket counter to obtain their OPUS card by making an appointment at http://www.inscriptweb.com/RTL. (Note that the same personal information will be requested at the ticket counter). Students who do not have a school photo on file will be notified by email during the summer.
For those who will have to go to the ticket office, make sure you bring the following to your appointment:
- Photo ID (health insurance card, driver’s license, passport, Refugee Protection Claimant document or permanent resident card). N.B.: The student card IS NOT an accepted piece of ID.
- The duly completed Application form for photo OPUS card with the seal of the academic institution as proof of full-time enrolment. N.B.: The seal is required only for students age 16 and over.
- An accepted payment method: cash, debit, or credit card. The card costs $15 for reduced-fare users.
67.2 A public body may, without the consent of the person concerned, release personal information to any person or body if the information is necessary for carrying out a mandate or performing a contract for work or services entrusted to that person or body by the public body. In that case, the public body must(1) see that the mandate or contract is in writing; and(2) specify in the mandate or contract which provisions of this Act apply to the information released to the mandatary or the person performing the contract, as well as the measures to be taken by the mandatary or person to ensure the confidentiality of the information and to ensure that the information is used only for carrying out the mandate or performing the contract and that it is not kept after the expiry of the mandate or contract. Moreover, before releasing the information, the public body must obtain a confidentiality agreement from every person to whom the information may be released unless the person in charge of the protection of personal information does not consider it necessary. A person or body carrying out a mandate or performing a contract for services referred to in the first paragraph must notify the person in charge without delay of any violation or attempted violation of an obligation concerning the confidentiality of the information released, and must also allow the person in charge to verify compliance with confidentiality requirements. The second paragraph does not apply if the mandatary or person performing the contract is a member of a professional order. Subparagraph 2 of the second paragraph does not apply if the mandatary or person performing the contract is another public body.
Riverside School Board (RSB) is an English school board whose vast territory is located in the Montérégie region. We transport more than 8,700 elementary and high school students to our schools, as well as other educational institutions during the morning and evening. In order to do this, we use 67 big yellow buses, 22 minibusses, and 57 berlines. More than 17, 000 km are traveled every day by our vehicles.
Safety is vital on board the school bus
Safety is a shared responsibility between the school board, the parents, and the children…
- For complete details of the rules, please refer to the Transportation Policy. Click here to view some of the important safety rules to follow.
- Click here to view the danger zones around the school bus and to see the proper and safe way of crossing the street when descending the school bus.
- The Association du transport écolier du Québec (ATEQ) has produced eight fantastic web videos that focus on safety around school buses. These videos are intended for children and are excellent learning tools that encourage safe behaviors. Click on the logo below to watch the videos (available in French only).
For emergencies call 450 672-4010 ext. 5080 or communicate by email at firstname.lastname@example.org.
*Please note that you can find information on your child’s bus (number, stop, time) on the Parents Portal at Mozaïk portail as of August 23, 2023.